8x8 Awarded 2016 Contact Center Technology Award


8x8 was recently awarded the 2016 Contact Center Technology Award by TMC, a global, integrated media company, for our Virtual Contact Center (VCC). The award presented by CUSTOMER Magazine celebrates VCC’s innovative approach…

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8x8 Live! at Customer Contact Expo 2016 in London


The great and the good from the contact centre industry converged in London last week for one of the most prestigious events in the contact centre calendar – Customer Contact Expo 2016.  8x8…

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8x8 Podcast: Romano’s Macaroni Grill & OFX


Last week at the 8x8 Executive Forum, I had the opportunity to sit down with Marc Ballbach at Romano’s Macaroni Grill and Ryan Orsmond from OFX. During our conversation we touched on several…

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Cloud Computing Economics 101


The Channels’ Financial Guide to Cloud Computing is a multi-part series discussing the financial impact of cloud computing within the channel. Topics include the economic impact of cloud computing, changing the portfolio of…

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Learn More About the 8x8 Support Knowledge Base

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When you were a kid, did you ever sit with an encyclopedia and browse through the myriad subjects, scouring the pages for new information? Those old hard cover volumes have been replaced today…

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The Five Timers Club: 8x8 Named a Leader in Unified Communications as a Service by Gartner for the Fifth Consecutive Year

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For anyone in enterprise technology, the Gartner Magic Quadrant is an incredibly influential annual report benchmarking the various players in the market. For some end-user companies, “The Leaders,” or those companies in the…

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Always Win Hide and Seek, with Presence from 8x8

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Hello, my name is Jeff and I recently joined 8x8. I came from the software industry and medical field before that. So, unified communications has been an awakening for me. Of course, I’ve…

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Security In Healthcare Innovation

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The media has been awash with stories of companies that have suffered because of preventable security breaches, so it is easy to see why so many CIOs and senior leaders rate security as…

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What it Takes to Go Global with Your Contact Center

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Bryan Martin recently published a blog talking about the real world challenges of going global in the enterprise communications space and talked about some of the things we are doing at 8x8 to…

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Catching up with 8x8’s first UK Platinum Partner – du Pré

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Earlier this month we’re excited to have launched our enhanced channel Partner Programme in the UK, which builds on the success of the innovative programme we’ve offered our partners for many years now….

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