The Five Timers Club: 8x8 Named a Leader in Unified Communications as a Service by Gartner for the Fifth Consecutive Year

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For anyone in enterprise technology, the Gartner Magic Quadrant is an incredibly influential annual report benchmarking the various players in the market. For some end-user companies, “The Leaders,” or those companies in the…

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Always Win Hide and Seek, with Presence from 8x8

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Hello, my name is Jeff and I recently joined 8x8. I came from the software industry and medical field before that. So, unified communications has been an awakening for me. Of course, I’ve…

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Security In Healthcare Innovation

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The media has been awash with stories of companies that have suffered because of preventable security breaches, so it is easy to see why so many CIOs and senior leaders rate security as…

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What it Takes to Go Global with Your Contact Center

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Bryan Martin recently published a blog talking about the real world challenges of going global in the enterprise communications space and talked about some of the things we are doing at 8x8 to…

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Catching up with 8x8’s first UK Platinum Partner – du Pré

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Earlier this month we’re excited to have launched our enhanced channel Partner Programme in the UK, which builds on the success of the innovative programme we’ve offered our partners for many years now….

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The March to True Globalization

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Globalization is hard, much harder than people think.  Doing it well is even harder.  A lot of companies use the word “global” freely or put it on their website without really understanding what…

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Channel: Top 3 Considerations for Choosing a Cloud Provider

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As an organization thriving in the channel, if you’re planning a business transformation to start selling cloud solutions, you should know this is no small feat and cannot be taken lightly. There are…

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It’s All About the Agent


I’m at Call Center Week in Las Vegas this week and it got me reminiscing about my experiences last year.  No, not the local shows I saw or the side trips to different…

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Q&A with Jeff Romano, SVP Global Services & Support at 8x8

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By now you’ve probably heard the news that Jeff Romano has joined 8x8 as our Senior Vice President of Global Services & Support. As Jeff approached his 30-day mark with the company, I…

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No one on the other end of the line? New customers could be left out in the cold

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Everyone wants engaged customers. Whether that means having them visit your website, convincing them to call a sales rep or even visit a high street store. But how would you feel if you…

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