Want to Protect Privacy and Project Professionalism? Try a VoIP Phone System

VoIP privacy and professionalism

One of the coolest things about VoIP is that your location becomes strictly your business. Imagine taking work calls that you’ve forwarded to your cell phone—but callers only see the work number and workplace identity. Picture…

Read more >

Cloud Contact Centers Make for Happy Holiday Workers and Customers

xmas contact center

‘Tis the season for customer service and telesales departments to go into overdrive, answering questions, handling returns and even booking new business. Those that prepared earlier in the year—upgrading their phone systems and…

Read more >

Schools: E-Rate Forms and Deadlines Are Changing—Don’t Miss Out!

E-Rate deadlines are approaching

As schools everywhere start breaking for winter recess, educational officials know grades will soon be due. But far fewer realize that the clock is ticking on turning in their E-Rate application forms, and…

Read more >

Use VoIP to Be There for Your Customers and Teams—Even Half a World Away

VoIP keeps you connected

If winter is getting to you, remember that you can get away from it all—without dropping the ball back home. With Voice over Internet Protocol (VoIP) communications, your calls can seek you out around…

Read more >

Ask the Pros How to Cope When Bad Weather Strikes

snowstorms make driving in to work hard

When disaster strikes and outages happen, how do the pros keep businesses going? Just ask the people whose job it is to MAKE it happen, no matter WHAT happens. They’ll all tell you…

Read more >

VoIP Lets You Spend Time Off NOT Worrying About Work

work-anywhere-ski-lift

Have you ever had a vacation or holiday darkened by worry that something really, really important might happen back at work and you might miss it? An opportunity missed or a crisis in…

Read more >

Sometimes, Lightning DOES Strike Twice

Lightning strikes PBXs

Whoever says lightning never strikes twice, never had an old-style PBX or phone system. Last summer, we were surprised to realize that many of our new customers told tales of making do with ancient…

Read more >

Why Your Healthcare Provider’s Phone System Matters

telemedicine and phone systems in the cloud

In the coming era of telemedicine, if you’re running a medical practice—or if you’re a patient of one—something as simple as the communications your medical provider uses can have a big impact on…

Read more >

Wounded Veterans Deserve a Chance at Success Back Home

Contact Center jobs for veterans

Should wounded veterans have to give up their employability because of their new special needs? Direct Interactions, 8x8 and I don’t think so. 8x8 Technology Makes It Possible to Work from Home Direct…

Read more >

Helping the Non-profit Helpers Who Give People a Hand Up

OHDC helps farm workers

Sometimes, it’s an honor to be of service to those who serve others. I feel that way about many of the service organizations who use 8x8 to stay connected to their stakeholders and…

Read more >
Next Page »