Ultra-Cool Cloud Analytics Tricks Your Old PBX Just Can’t Do

Communications analytics

Pity the poor PBX. It’s already the Winnie-the-Pooh of communications these days—“of very little brain.” For example, its inability to quickly route calls to auto attendants, laptops, smartphones and tablets makes it look…

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McDonald’s Franchise Expands—With ‘Invisible’ 8x8 Phone Service

McDonald's franchisee selects 8x8 cloud phone system

It would be hard to find an environment that’s tougher on phone systems than a restaurant like McDonald’s. In the kitchen area, lots of busy, hurried people are focused like a laser beam on…

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The Cloud Can Give You a Big Data Edge—without Big Iron

Gain real insights with analytics

“Everyone’s doing it, but no one knows why,” Gartner analysts once said of Big Data analytics. Many large companies with Big Iron mainframes are using such sophisticated software to mine data such as…

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Clearing Up Omni-Confusion about Omni-Channel

omni-channel-blog

What, precisely, is ‘omni-channel’ supposed to mean? It kind of sounds like something out of a late-night Creature Feature, but suddenly, you can hardly avoid the term if your job involves customer service…

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After Disaster: How to Say ‘Never Again’ to Downed Communications

building-flood

Digging out after a major disaster like a storm or a flood is never easy. But these days, many businesses have already survived more than one “historic weather event”—and they’re getting serious about…

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Moving Daze: Cloud Communications Can Make the Phone Part Easy

Moving Communications to the Cloud

“One move equals two fires” was a favorite saying of the CEO of a company I used to work for. He used to get knowing laughs every time he said it—even though he…

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ChenMed: 8x8 HIPAA Cloud Communications are Better, Faster, Cheaper

HIPAA compliant phone service for healthcare

“Faster, better, cheaper—pick two,” goes the old IT saying. But when it comes to their unified  communications—companies like ChenMed insist on “having it all.” Those companies come to 8x8. Communications are the lifeblood of…

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Why Fishnet Security Moved Its Communications TO the Cloud

Security Provider Chooses 8x8 Cloud Communications

When you want to find a good medical specialist, you ask a great general practitioner for a referral. When you want a great plumber, you ask the best general contractor in your area….

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100 Patents that Helped Create a New Cloud Industry

8x8 Wins 100th Patent

In a world of cheap knockoffs, does it matter whether companies innovate anymore? After all, when was the last time you heard a car salesman say, “It’s got 437 patents under the hood. Yup, it’s…

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Power Outage? VoIP Helps Keep Your Business Communicating

VoIP Sees You Through Power Outages

Ask anybody who does business where the weather gets rough, and they’ll tell you that communications are the key to being the business that stays open even when disaster strikes and the power…

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