I Can’t Get No Customer Satisfaction

no_satisfaction_300x240

Customers can be funny sometimes. You do your best to keep them satisfied and how do they reward you? Well, sometimes they take their business elsewhere. The majority of customer service leaders are…

How 8x8’s VoIP System Weathered the Storm of the Century

weathered_the_storm_300x240

Hurricane Sandy is one of those rare events that remind us how frightening the power of nature can be. Scores of people have been killed or injured, and millions were left without power…