Why They Call It Growing Pains—And How VoIP Phone Service Can Help

VoIP phone service helps with business growing pains.

Both kids and businesses go through growth spurts. Almost every parent of a grown child knows the feeling of turning around one day and seeing a 16-year-old kid who is now about your…

VoIP Service Electrifies Real Estate Biz With New Mobility and Features

Lightning can damage old PBX systems

The National Small Business Association recently reported that 59 percent of small-business owners either expected growth in the coming year or already are growing. Yet many are finding that their small business phone…

4 Must-Have Telecommuting Features for Business Phone Service

Business phone service telecommuting technologies

Are you enabling your telecommuters for success? Even those who take telecommuting to an extreme? These four must-have technologies are essential to reaping the cost and productivity benefits of a growing telecommuting workforce—and…

Profits or Pits: 3 Ways Call Center Choices Make or Break CRM Investment

The right call center software will maximilze your CRM investment

Done right, a CRM-Contact Center combo can boost sales by giving call center agents the fingertip-ready info they need to satisfy customers, cross-sell and up-sell products, and build customer loyalty.  A great contact…

Take Your Small Business Phone System from Obstacle to Enabler

Is Your Small Business Phone System an Obstacle or an Enabler?

As economic conditions bounce back, lots of businesses are finding their phone systems stand between them and the post-recession growth they’d counted on. Many of them are turning to hosted VoIP (Voice over…