Virtual Contact Center Embeds Images in Chat for a Great Customer Experience

Embed images in chat with 8x8 Virtual Call Center

A picture is worth a thousand words, and in a call center, saves a lot of time, too. Consider real estate agents who handle inquiries from prospective home buyers. Providing timely information is…

Business VoIP: We’re Not (Just) in America Anymore, Toto

International Business VoIP Goes Wherever You Do

8x8 recently announced that it will partner with Interxion, a data center provider headquartered in the UK, to provide new location-based services in Europe.  So odds are that if you’re an 8x8 business…

5 Scary Cool Things You Can Do With This Business VoIP Mobile App

scary_oct_300x240

A lot of people switch to 8x8’s Virtual Office Phone business VoIP system simply because they want a less expensive business phone system. That’s all they want. If that’s you, then that’s a great…

8x8 Shows Off Hosted Call Center Software at ICMI Call Center Demo & Conference

8x8 demos call center software at the ICMI Call Center Demo & Conference

Hi from 8x8 at the International Customer Management Institute (ICMI) show in Atlanta! We’re here today at the 8x8 booth, demoing the latest features of 8x8 Virtual Contact Center,  our cloud-based call center software…

Businesses Catch the VoIP Unified Communications Wave All Over the World

VoIP Unified Communications International Growth

In an article on his top five small-cap tech stock picks, Forbes writer Jim Oberweis recently wrote that 8x8 business VoIP is “disrupting the telecom market for small businesses with cloud-based solutions for…

Use Your Business Phone Service to Masquerade for Fun and Profit

Business Phone Service Helps Manage Multiple Business Identities

Have you ever wanted to expand into a side business—without confusing customers or diluting your brand?  Or maybe you want to present an image as the low-price leader to a price-conscious clientele, while…

Bolt Bait: Why Do So Many Businesses Put Off Ditching Old PBXs for VoIP Phone Service?

Don't delay replacing that aging PBX with business VoIP phone service.

Apparently, lightning not only strikes twice, it strikes businesses frequently, and it has an affinity for creaky old PBXs. That’s the takeaway from our customers, anyway. If you’ve been reading this blog, you…

The Things We Do For Love—With Our Business Phone Service

VoIP phone service makes doing business anywhere simple.

One of the greatest things about my job at 8x8 is that we get emails all the time from people who say, “You changed my life,” or, “You’ve helped me make my business…