Mobile Unified Communications: Pet Moving Co. Explains Why 8x8 is #1

Unified Communications: Pet Transporation

When Ellen DeGeneres isn’t being funny, she’s smart. The comedienne-turned-talk-show-host once said, “Sometimes you can’t see yourself clearly until you see yourself through the eyes of others.” So I was a little surprised…

Why Your VoIP Provider Really DOES Need to Support Your HIPAA Compliance

VoIP provider: HIPAA protective shield on cloud

We recently published a blog that explained the issues with the new HIPAA “conduit service” that some VoIP providers are offering without the necessary Business Associate Agreement. Since then, we’ve gotten even more questions…

New Call Center Software Helps Create a Caring Culture AND Gets Results

Great call center software creates cultures that care.

These are the times that try call center managers’ souls—or at least their scheduling capabilities. The days are fast approaching when weddings, honeymoons, graduations and vacations will make it tough for the managers…

Want Seamless Connectivity Around the World? Try a Virtual PBX

Virtual PBX: Hand with Globe

Cloud communications have brought a new level of freedom to roam for businesspeople—and they’re driving down expenditures for international travel, as well. Take, for example, Artco Group employees, who used to have to answer…

Why Accountants and Businesspeople LOVE Cloud Unified Communications

Cloud Unified Communications: Gold Coins in cloud

The world is full of companies who will gladly help you engineer a tornado to leaf-blow your lawn. But when it comes to running the unified communications of an organization, it pays to…

Why Conduit Service Won’t Keep Your Business Communications HIPAA Compliant

Conduit service is NOT HIPAA Compliant

What is “HIPAA conduit service?” And will it protect the HIPAA compliance of my company’s business phone service, faxes or unified communications? I’ve been getting this question a lot lately, since apparently some of…

6 Ways to Tell If Your Company Has Outgrown Its Business Phone Service

unified communications: Fish jumping to bigger bowl

If  you’ve ever been frustrated by your business phone service, consider this: Lots of companies reach a point where they’re big enough—and successful enough—that their current service just doesn’t meet their needs anymore….

Is Your Business Being Left Out of the Net Neutrality Debate?

Net Neutrality: Bryan Martin, CTO of 8x8, Inc.

Lately, a lot of big names have been clashing over the latest FCC net neutrality proposal —the question of whether Internet service providers should have the right to offer paid priority service. But…