Fast Talking for Fast-Trackers and Entrepreneurs: A Primer

Impromptu speaking is the hardest type of business communications.

What’s the one thing people fear even more than public speaking? Before the answer, a little background: A commonly cited statistic holds that when surveyed, more people say they fear public speaking than…

Build Great Customer Experiences in the Cloud

Constructing Effective Customer Experiences

Companies the world over are turning to the cloud to create better customer experiences, and Aberdeen Group says it’s paying off.  Moving customer contact to the cloud results in higher revenues and improved…

Infonetics: #1-Ranked 8x8 Leads the VoIP Charge into the Enterprise

Infonetics #1 Cloud UC Provider

Should your organization turn to the cloud and Voice over Internet Protocol for its communications? Odds are, at least some of your competitors are doing just that, according to a new report. Mid-sized…

Running Global Customer Service Just Got Easier

Global contact center

If you think running global contact center operations is easy, you clearly don’t understand the problem. And until this week’s introduction of 8x8 Virtual Contact Center (VCC) Global, you had very little in…

5 Steps to Cope with Medical Wearables—the Next HIPAA Battleground

Healthcare wearables and cloud communications

The Internet of Things and advances in communications are fueling a revolution in healthcare that presents wondrous opportunities to improve both healthcare and create new businesses, says Dr. Chris Furmanski, director of innovation…