No Coffee Required: Quality Management System Boosts Performance, Sales

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I had the opportunity to attend the IoD Convention in London this year. Brexit was a hot topic. My favorite comment about Brexit was from Yanis Varoufakis, the former Treasury Secretary of Greece,…

8x8 Awarded 2016 Contact Center Technology Award

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8x8 was recently awarded the 2016 Contact Center Technology Award by TMC, a global, integrated media company, for our Virtual Contact Center (VCC). The award presented by CUSTOMER Magazine celebrates VCC’s innovative approach…

8x8 Live! at Customer Contact Expo 2016 in London

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The great and the good from the contact centre industry converged in London last week for one of the most prestigious events in the contact centre calendar – Customer Contact Expo 2016.  8x8…