Articles in: Unified Communications

Become a Superhero with 8x8 Virtual Office

8x8 Virtual Office Superhero

Did you know that 8x8 Virtual Office makes it easy to switch calls between devices? We call this “flipping a call,” and nothing could be simpler or faster. This trick is handy when…

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Don’t Give Up an Arm and a Leg to Collaborate!

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“As a collaborative leader, you support people in their work —you remove roadblocks and help them win”  Kenneth H. Blanchard, Best-Selling Author Through video conferencing people come together, giving the appearance of being present…

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The Five Timers Club: 8x8 Named a Leader in Unified Communications as a Service by Gartner for the Fifth Consecutive Year

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For anyone in enterprise technology, the Gartner Magic Quadrant is an incredibly influential annual report benchmarking the various players in the market. For some end-user companies, “The Leaders,” or those companies in the…

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Always Win Hide and Seek, with Presence from 8x8

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Hello, my name is Jeff and I recently joined 8x8. I came from the software industry and medical field before that. So, unified communications has been an awakening for me. Of course, I’ve…

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The March to True Globalization

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Globalization is hard, much harder than people think.  Doing it well is even harder.  A lot of companies use the word “global” freely or put it on their website without really understanding what…

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Channel: Top 3 Considerations for Choosing a Cloud Provider

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As an organization thriving in the channel, if you’re planning a business transformation to start selling cloud solutions, you should know this is no small feat and cannot be taken lightly. There are…

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Multiply Your Possibilities with Cloud Communications

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Seamless communication is something you should expect from your phone provider. But if you are using an on-premises phone system the chances are its old and doesn’t integrate with your other methods of work.  Typically…

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The Hybrid Effect in Cloud Communications

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Over the last couple of years, we’ve been hearing more about hybrid cloud computing and communications as companies consider cloud as a strategic business initiative. In March at Enterprise Connect, it was certainly…

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ECaaS: The Next Evolution in Cloud Communications

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For years, legacy, on-premises equipment has struggled to keep pace in the new era of business communications and collaboration. Over the past few years, we’ve witnessed several dynamic forces at play: IT increasingly…

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Revealed!  Top Customer Pain Points for Video Conferencing & Call Center

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Last week, while we were at the Enterprise Connect show in Orlando, we surveyed almost 200 attendees to uncover what they find most frustrating about video conferencing and call center experiences. Announced today…

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