8x8 ContactNow – A New Intelligent & Easy to Use Contact Center Solution for Teams

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8x8 ContactNow has been developed with the mindset that we want to give customers not only flexible capabilities and functionality but also the power to make instant changes at their fingertips in real time.

How Well Do You Know Your Customers—Really?

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Most companies touch customers at multiple points along their journeys—starting with marketing and sales, moving through customer service and support, and on to retention and renewals. All these touch points engage customers—but are…

8x8 Podcast: Romano’s Macaroni Grill & OFX

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Last week at the 8x8 Executive Forum, I had the opportunity to sit down with Marc Ballbach at Romano’s Macaroni Grill and Ryan Orsmond from OFX. During our conversation we touched on several…

The Five Timers Club: 8x8 Named a Leader in Unified Communications as a Service by Gartner for the Fifth Consecutive Year

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For anyone in enterprise technology, the Gartner Magic Quadrant is an incredibly influential annual report benchmarking the various players in the market. For some end-user companies, “The Leaders,” or those companies in the…