After Disaster: How to Say ‘Never Again’ to Downed Communications

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Digging out after a major disaster like a storm or a flood is never easy. But these days, many businesses have already survived more than one “historic weather event”—and they’re getting serious about…

Power Outage? VoIP Helps Keep Your Business Communicating

VoIP Sees You Through Power Outages

Ask anybody who does business where the weather gets rough, and they’ll tell you that communications are the key to being the business that stays open even when disaster strikes and the power…

Stemming Plagues Might Test Communications Providers’ Speed and Compliance

HIPAA applies to contact centers

If HIPAA were a teenager, the eighteen-year-old would be allowed to vote and sign contracts. That’s why it’s tough to understand why so many businesses and government agencies are still failing to implement…

Who’s Your Company’s Best Friend? 5 Ways 8x8 Gives Fluffy a Run for the Money

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Move over Scruffy! You’ve got competition. Dogs may be man’s best friends, but 8x8 business phone service could be your company’s best friend. Here are five good reasons why. 1. You can trust…

Cuomo Says Weird Weather Is the ‘New Normal’—Is Your Biz Ready?

Business VoIP: Tornado weather

New York Governor Andrew Cuomo recently spoke of serious tornado damage in his state and told crowds that people need to make plans for weather that they previously considered unthinkable. “We don’t get tornadoes in…

Hosted VoIP Handles the New Normal: Doing Business in Abnormal Weather

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While politicians argue about what to do about climate change, companies around the world are now learning to cope with predictably unpredictable weather. In the face of record-breaking hurricanes like Sandy and other…

Where Were You When Hurricane Sandy Hit?

Businesses hit by Hurricane Sandy keep business going with VoIP

A year after Hurricane Sandy, people from Cuba to Maine along the record-breaking storm’s path remember where they were when the monster made landfall in their towns.  Most of them will remember the…

Hosted VoIP Saves Your Business from a Walking Dead Finale

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Zombies are all the rage these days; disaster planning isn’t. That’s what drove the Centers for Disease Control to resort to a “Zombies” campaign a few years ago, built around the question: “Are…

8x8 Call Center Software and Hosted VoIP Phone Service Help Businesses Weather the Storm

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“With Nor’easters, having the ability to work from home is a blessing for our call center. During one of the storms, a lot of our staff was without power, so I opened my…