Turn Data into Actionable Intelligence

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Note: 8x8 EasyContactNow is currently available in Europe. Find more information here. With a sophisticated analytics engine, contact centre managers and supervisors can turn data into knowledge. But without clear reports, it’s difficult…

8x8 Live! at Customer Contact Expo 2016 in London

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The great and the good from the contact centre industry converged in London last week for one of the most prestigious events in the contact centre calendar – Customer Contact Expo 2016.  8x8…