Become a Superhero with 8x8 Virtual Office

8x8 Virtual Office Superhero

Did you know that 8x8 Virtual Office makes it easy to switch calls between devices? We call this “flipping a call,” and nothing could be simpler or faster. This trick is handy when…

Always Win Hide and Seek, with Presence from 8x8

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Hello, my name is Jeff and I recently joined 8x8. I came from the software industry and medical field before that. So, unified communications has been an awakening for me. Of course, I’ve…

The Cloud Can Give You a Big Data Edge—without Big Iron

Gain real insights with analytics

“Everyone’s doing it, but no one knows why,” Gartner analysts once said of Big Data analytics. Many large companies with Big Iron mainframes are using such sophisticated software to mine data such as…

We Won What? 8x8 Earns Frost & Sullivan Customer Value Leadership Award

8x8 Hosted VoIP and Unified Communications award

What does Frost & Sullivan’s Customer Value Leadership Award mean? I was curious when I learned that 8x8 would receive it this year. 8x8 has earned many Frost & Sullivan awards over the years—for…

Wrong Way, Watson! Breathe Soul into the New Customer Experience

Customer Service via Supercomputer

We’ve all heard, “Talk to the hand.” Now, financial services provider USAA has announced a pilot program whereby returning veterans seeking to make the transition to civilian society—and about 155,000 do each year—will…